PART 1: TERMS OF USE

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Effective Date: January 1st 2025
Legal Entity: Haru Haru LLC (DBA Shop Flaa)

1. Acceptance of Terms

By accessing or using www.shopflaa.com (the “Site”), you agree to be bound by these Terms of Use (“Terms”), our Privacy Policy, and any additional terms applicable to your use of specific services, such as our flower subscription program. If you do not agree, do not use the Site.

2. Use of Site

You must be 18 or older to use this site. If you are under 18, you may use the Site only with the involvement and permission of a parent or legal guardian. By creating an account and placing an order, you confirm that you are authorized to do so.

3. Account Creation

To make a purchase, users must create an account. You agree to provide accurate and complete information and to keep it updated. You are responsible for all activity that occurs under your account.

4. Subscriptions & Orders

We offer flower subscriptions and one-time purchases. Orders placed before our daily cutoff time will be fulfilled based on our delivery policy. Subscription terms, cancellation, and delivery details are found on the product page or confirmation email.

5. Third-Party Services

We use trusted third-party services to enhance your experience, including but not limited to:

• Shopify (e-commerce platform)
• Google Analytics & Ads
• Mailchimp (email marketing)
• Zapiet (delivery & pickup)
• QuickBooks (accounting)
• Instagram (marketing)

By using this Site, you acknowledge and agree that these third-party tools may process your data in accordance with their respective privacy policies.

6. Prohibited Use

You agree not to:

• Use the Site for unlawful purposes.
• Upload or transmit harmful, disruptive, or defamatory content.
• Interfere with the Site's operation or security.
• Infringe on any intellectual property rights.

7. Intellectual Property

All content on the Site — including images, designs, logos, product descriptions, and written material — is the property of Haru Haru LLC (DBA Flaa) or licensed to us. You may not copy, distribute, or use any material without our written consent.

8. Limitation of Liability

This Site is provided “as is.” We make no guarantees about availability, reliability, or performance. Haru Haru LLC shall not be liable for any damages related to use of this Site, including delays, losses, or third-party service disruptions.

9. Termination

We reserve the right to suspend or terminate your access to the Site at any time, without notice, if you violate these Terms.

10. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Colorado, without regard to conflict of law principles.

PART 2: PRIVACY POLICY

Effective Date: [Today’s Date]
Legal Entity: Haru Haru LLC (DBA Flaa)

1. Personal Information We Collect

We collect the following information when you use our website:

• Name, email, phone, shipping/billing address (during checkout)
• Payment details (processed securely through Shopify/Stripe)
• Email preferences (when opting into marketing)
• Browsing activity (via Google Analytics, cookies)

2. How We Use Your Information

We use your information to:

• Fulfill orders and subscriptions
• Communicate delivery updates
• Send marketing emails or texts (with your consent)
• Improve user experience and website performance
• Comply with legal requirements

3. Third-Party Services

We may share necessary information with:

• Shopify (ecommerce)
• Mailchimp (email delivery)
• Zapiet (pickup/delivery)
• QuickBooks (accounting)
• Google (ads and analytics)
• Instagram (social media promotions)

These partners operate under their own privacy policies.

4. Cookies

Our site uses cookies to:

• Save your preferences
• Track usage data for analytics
• Personalize your experience

You can disable cookies through your browser settings, but some features may not function properly.

5. Data Retention & Security

We store your information as long as necessary to provide services and comply with legal obligations. We follow industry best practices to protect your data from unauthorized access or disclosure.

6. Your Rights

You may:

• Request a copy of your personal data
• Request correction or deletion
• Opt out of marketing at any time by clicking “unsubscribe” or contacting us

7. Contact Us

For questions, corrections, or privacy-related concerns:

Email: HereToLoveMySelfShop@gmail.com
Address: 5741 Tombstone Trail, Colorado Springs, CO 80923
Phone: 646-522-2704

8. Policy Updates

We may update this Privacy Policy from time to time. Please check back periodically. Your continued use of the site signifies acceptance of the revised terms.

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